Patrique Mercier Recruitment FR is thrilled to offer exciting career opportunities for talented professionals seeking remote positions in Greece. We are currently looking for a Polish Speaking Technical Advisor who will provide exceptional support from Athens. This role is perfect for individuals with a strong technical background who are eager to assist Polish-speaking clients in a supportive and vibrant environment. Responsibilities Deliver outstanding technical advisory support to Polish-speaking customers via various communication channels, including phone, email, and chat. Efficiently troubleshoot and resolve technical issues, ensuring a high level of customer satisfaction. Document all customer interactions and solutions accurately within the CRM system. Assist clients in understanding and utilizing technical products and services effectively. Collaborate with internal teams to relay customer feedback and contribute to product improvements. Follow up with customers to confirm resolutions and strengthen customer relationships. Stay updated on product developments and best practices in the technical advisory field. Requirements Fluency in Polish and English, both written and spoken. Previous experience in technical support or a similar advisory role is preferred. Strong technical skills and knowledge of IT systems and applications. Excellent problem-solving capabilities and a proactive approach to challenges. Outstanding communication skills with a focus on customer satisfaction. Experience using CRM software and other technical support tools is a plus. Ability to work effectively in a remote environment and manage time efficiently. Benefits Private Health Insurance Training & Development Performance Bonus 2 Extra Salaries Per Year Fully Paid Training Fully Paid Relocation Package (flight, transfer, and hotel) Free Greek Lessons, discounts, and other perks #J-18808-Ljbffr Patrique Mercier Recruitment FR
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