Job Description

Overview

We are looking for skilled and detail-oriented Drone Pilots to join our Eberl team to support property claims processes by capturing high-quality aerial imagery and data. This candidate will play a crucial role in assessing property damage by operating drones to collect accurate and comprehensive data. This position requires a strong understanding of drone operations, adherence to all applicable laws and regulations governing UASs, and the ability to interpret aerial imagery for claims purposes.

We are looking for pilots in the following locations:

Interested in getting started? Download the mobile app today and register!

Join the Eberl team! Since 1987, Eberl Claims Service has been providing independent claims services to insurance carriers across the country. As we continue to grow and innovate, we still maintain the core values upon which the company was founded in 1987. Honesty, integrity and treating our workforce how we would like to be treated have always been, and always will be, the cornerstones of our business. We strive to be the first choice for everyone seeking an insurance professional career!

Primary job responsibilities

• Perform image data collection using high-resolution cameras via Android or iOS devices, as well as drones, including pre-flight and post-flight operations such as airspace coordination, equipment assembly/disassembly, and hazard mitigation.
• Operate drones safely and in compliance with regulations and company policies, using smooth flight techniques and capturing images from multiple angles to ensure accurate analysis.
• Maintain data integrity with regular checks on image quality, sensor accuracy, and proper storage of collected data; conduct quality checks to meet client expectations.
• Collaborate with managers to ensure project requirements and deliverables are clearly understood.
• Interact with insureds professionally, explaining the nature of the work being conducted.
• Proficiency in software, data collection platforms, and associated workflows, including use of Eberl platforms for scheduling and personal profiles.
• Maintain compliance with FAA Part 107 and ongoing Eberl compliance; immediately report incidents to the Operations Manager or Coordinator and communicate effectively with stakeholders to ensure a positive customer experience.

Required equipment

• Backup high-resolution drone (DJI preferred) that follows all FAA guidelines approved
• Equipment list provided upon request
• Adequate equipment to provide 8+ hour daily workload

Qualifications

• Strong verbal and written communication skills
• Excellent problem-solving and analytical abilities for addressing inspection challenges
• Detail-oriented with the ability to manage and communicate delays effectively
• Physical capability to perform tasks such as standing, kneeling, bending, climbing, and lifting up to 60 pounds
• Proficiency with technology platforms and dashboards for data analysis and process improvement
• Effective time management and organizational skills
• High attention to detail and accuracy
• Willingness to travel frequently and drive for extended periods
• Ability to work in extreme weather conditions and around commercial hazards
• Customer-focused attitude for resolving complaints and ensuring a positive experience
• Collaborative and supportive team approach
• Adaptability and flexibility in a dynamic work environment

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