Job Description

ServiceNow ITOM Service Mapping Consultant
Location: Hybrid/Remote

Summary
We are seeking a ServiceNow ITOM Consultant to work with our Site Reliability Engineering team. The successful candidate will be instrumental in advancing service mapping in our ServiceNow ITOM Visibility project.



Key Responsibilities
• Improve ServiceNow horizontal discovery and top-down mapping.
• Develop discovery patterns within the ServiceNow environment.
• Provide guidance and best practices based on experience and expertise.



Technical Skills and Qualifications
• Strong understanding of data centers and infrastructure/networking.
• Proficiency in low-code development within the ServiceNow tool.
• ServiceNow Certified Discovery Implementation Specialist certification preferred.
• ServiceNow Certified Service Mapping Implementation Specialist certification preferred.



Professional Skills
• Highly collaborative and communicative
• Ability to work in fast-paced environment of high transparency and accountability
• Strong interpersonal skills with the ability to communicate effectively and establish working relationships with individuals.
• An unquestioned ability to retain confidential business and personnel information.



Experience
The ideal candidate will have substantial experience in a similar role, sufficient to provide guidance and best practices.



Work Environment
This role is in a team setting that values collaboration. The pace is fast, and the ability to switch gears quickly is essential.


#DICE
jpeter@c4techservices.com

Job Tags

Remote work,

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