Job Description
Join our team at Complete Care and make a meaningful impact on patient experiences as a Medical Receptionist. Are you a proactive, organized individual with a passion for patient care and efficiency? If so, we have an exciting opportunity for you to showcase your skills and grow in a supportive environment.
Why Choose Us: At Complete Care, we prioritize exceptional patient care and personalized service. As a Medical Receptionist, you'll be at the forefront of welcoming patients and ensuring the continuity of their care journey. Join our collaborative team where your contributions will be valued and celebrated.
What You Can Expect:
· Utilize your organizational prowess to efficiently schedule and confirm patient appointments, optimizing clinic operations.
· Serve as the guardian of our paperwork, proactively preparing, creating, and handling patient documents.
· Expertly guide new patients through the intake process, collecting health information and ensuring a seamless experience.
· Act as a liaison between patients and staff, providing friendly and knowledgeable assistance via phone and in person.
· Collaborate closely with our team to ensure smooth patient flow and exceptional service delivery.
· Safeguard patient confidentiality with utmost discretion in handling sensitive information.
· Maintain a pristine and organized workspace, reflecting our commitment to excellence.
· Harness your computer skills to complete tasks using Microsoft Suite, Salesforce, ECW and other software.
· Skillfully handle patient concerns, addressing situations with empathy and understanding to find the best outcome for their care.
· Adapt easily to changes in procedures or policies, remaining flexible and focused on delivering quality service.
· Manage conflicts with patients professionally, using effective communication and problem-solving skills to resolve issues promptly and amicably.
Qualities We Value:
· Adaptability to the dynamic clinic environment, comfortable with both sitting and standing for extended periods.
· Dedication to professional conduct and meticulous attention to detail.
· Exceptional verbal and written communication skills, prioritizing quality interactions.
· Embrace a positive, supportive attitude in interactions with patients and colleagues.
· Strong critical thinking skills to navigate challenges confidently.
· Proficiency in office software and basic computer skills to excel in tasks.
· Openness to learning and receiving feedback, fostering a growth-oriented mindset.
· Demonstrated leadership qualities, taking ownership of the quality of work and being accountable for outcomes.
· Ability to inspire and motivate team members through your actions and dedication to excellence.
· Proven track record of problem-solving and decision-making, contributing to the efficiency and effectiveness of the front desk operations.
Hours of Operation: Flexible shifts within our hours of operation
Monday: 7:00am - 8:00pm
Tuesday: 7:00am - 8:00pm
Wednesday: 7:00am - 8:00pm
Thursday: 7:00am - 7:00pm
Friday: 7:00am - 7:00pm
Saturday: 7:00am - 7:00pm
Sunday: 10:00am - 4:00pm
If you're ready to contribute to a team dedicated to enhancing patient care and outcomes, apply now to join us at Complete Care!
Join our passionate team at Complete Care, where patient care is our top priority. As a premier fully integrated health system, we're dedicated to delivering exceptional care for the injured. By harnessing top-tier talent and cutting-edge technologies, we ensure that
every patient receives the personalized attention they deserve. Our commitment to cultural, clinical, and operational excellence sets us apart, allowing us to meet the unique needs of each individual with skill and professionalism. We believe in providing affordable healthcare services to everyone, right in their own communities, and we're poised for continued growth both locally in Florida and nationally.
At Complete Care, we embrace diversity and offer equal opportunities to all, regardless of background. Join us in making a meaningful difference in patient outcomes and fostering a culture of care and compassion.
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