Job Description

Job Description

Job Title: Office Manager

Company: MEDRITE Concierge Services LLC

Position Summary

MEDRITE Concierge Services LLC is seeking an experienced and proactive Office Manager with a strong leadership background and foundational HR experience to support day-to-day operations and team management within a healthcare environment. This role serves as a key operational partner, ensuring the office floor runs smoothly, staff are supported, and organizational standards are consistently upheld. The Office Manager will also collaborate closely with leadership and the Head of People on employee-related matters.

Key Responsibilities

Operations & Office Management

• Oversee daily office and floor operations to ensure a professional, organized, and efficient work environment
• Maintain office readiness, including cleanliness, layout, safety standards, and overall functionality
• Manage office supplies, equipment, and vendor relationships; ensure adequate inventory at all times
• Identify and proactively resolve operational issues impacting workflow or staff productivity

Leadership & Team Support

• Provide on-site leadership and support to team members, fostering accountability, engagement, and high performance
• Serve as a point of contact for staff questions, concerns, and day-to-day needs
• Support Directors and leadership in addressing operational challenges, staffing needs, and workflow efficiencies

Human Resources Partnership

• Partner with the Head of People on HR-related matters, including onboarding, employee relations, performance concerns, attendance, and policy adherence
• Help with the implementation of HR initiatives, training, and compliance efforts.
• Help reinforce company policies, procedures, and workplace standards
• Serve as a trusted liaison between employees and leadership, escalating issues as appropriate

Healthcare Environment Support

• Ensure office operations align with healthcare industry standards, compliance requirements, and best practices
• Support a patient-centric, service-driven culture reflective of MEDRITE’s values.

Qualifications & Experience

• Proven leadership experience managing teams in a professional environment
• Prior experience in healthcare operations, medical offices, or healthcare services preferred
• Working knowledge of Human Resources functions, including employee relations and onboarding
• Strong organizational, problem-solving, and multitasking skills
• Excellent interpersonal and communication skills
• Ability to maintain confidentiality and exercise sound judgment

Preferred Attributes

• Self-motivated with a hands-on, solutions-oriented mindset
• Comfortable navigating fast-paced, evolving environments
• Strong attention to detail with the ability to balance operational and people-focused priorities

Why Join MEDRITE Concierge Services LLC

At MEDRITE, we are committed to providing exceptional service through a collaborative and supportive workplace culture. This role offers the opportunity to make a meaningful impact by supporting both operational excellence and team success within a growing healthcare organization.

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