Job Description
Transform Lives at 4Ever Young!
Are you passionate about health, wellness, and beauty? Ready to lead a dynamic team in delivering exceptional client experiences? 4Ever Young - Johns Creek, a premier anti-aging and wellness brand, is looking for an Operations Manager to oversee daily operations and drive excellence in customer service, sales, and team performance.
Why Join Us?
At 4Ever Young, we specialize in cutting-edge treatments and personalized care that empower clients to look and feel their best. Our team thrives on innovation, teamwork, and a shared passion for redefining aging.
This is an opportunity to continue to develop your leadership, sales, and operational skills in a rapidly growing, future-forward industry.
What You'll Do:
Sales & Engagement Leadership :
· Drive revenue growth by converting leads into consultations, and consultations into personalized wellness and aesthetics solutions.
· Track and exceed KPIs like average revenue per service, consultation-to-conversion rate, client retention, and membership sales.
· Achieve center sales goals while representing the brand at local events and building community partnerships/awareness.
· Partner with marketing to bring campaigns to life.
Customer Service Excellence :
· You will set the gold standard in client experiences, ensuring every visit exceeds expectations.
Team Leadership :
· Recruit, inspire, train and grow a high-performing team, fostering a positive and collaborative work environment.
· Provide coaching, accountability, and recognition to fuel motivation.
· Empower team to create client success outcomes.
Operations Excellence :
· Achieve seamless daily operations. From scheduling, to compliance, to client experience. From vendor management to service fulfillment.
· Maintain 4Ever Young's brand standards, from ambiance to inventory management, using cutting-edge tools like Zenoti.
· Monitor and improve KPIs such as sales performance, average revenue per service, cross sell, client satisfaction, time-to-service delivery, and efficiency.
· Implement, track and refine 4Ever Way Service Path to maximize impact for both clients and staff.
What You'll Bring:
● Leadership Experience : Experience in management, operations and sales, ideally in the medical spa industry and/or wellness centers.
● People Skills : A natural ability to connect, communicate, and build relationships.
● Operational Acumen : A data-driven decision maker who knows how to translate numbers into operational action.
● Sales Drive : A proven track record of meeting and exceeding goals. A motivator who thrives on reaching targets and inspires others to do the same.
● Tech Savvy : Familiarity with scheduling and operational software is a plus.
Pay, Perks & Benefits:
This position offers a competitive salary, with a base range of $50,000 - $60,000 , depending on experience, and qualifications. Additional compensation opportunities, such as performance bonuses, are available.
● Competitive salary with performance bonuses.
● Discounts on cutting-edge wellness and beauty treatments.
● A supportive team environment that values growth and innovation.
Be the face of transformation and excellence in wellness. Apply today to join the 4Ever Young family!
...Delivering an outstanding customer experience Meeting and exceeding sales and membership goals Hand & Stone Massage and Facial Spa is seeking a Guest Experience Sales Leader who can inspire, coach, and drive a team to new levels of success. If you love leading people...
...operations. **$5,000 Sign-on Bonus** Labcorp Employees not eligible for sign-on bonus At Labcorp, we believe in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions. Through our...
...relationship management skills. Strong proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with CRM systems (e.g., Zendesk, Salesforce, Freshdesk). Ability to resolve complex service issues with a high level of professionalism, persistence, and...
...Job Description Job Description Apartment Community Assistant Manager Be the heartbeat of our community. Join us as an Assistant Community Manager and help make every resident feel at home! Nationally recognized apartment management company is hiring for advanced...
...weekends and nights!~ Paid Holidays ~ Work-life balance. ~ Remote/hybrid setting (once trained) Hines is a 37 year company recognized... ...of the office location the employee is working in. Must be an RN. Successful completion of case management orientation program...