Job Description

Job Description

A top Fortune 50 financial services company is seeking a highly motivated Administrative Assistant to work hybrid for our client in Pensacola, FL, Winchester, VA or Vienna, VA.

Responsibilities:

• Ensure project deliverables are met in accordance with customers' expectations, timelines & budget constraints.
• Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.).
• Conduct research and preparation of reference material.
• Ensure effective management of projects from inception through implementation.
• Identify, communicate and resolve technical, tactical and operational project issues and risks.
• Maintain documentation library to ensure currency of processes.
• Provide training to end user in the use of electronic manuals and reference material.
• Review proposed policy and procedure changes for technical adequacy, completeness, compliance to regulations.
• Administer and develop eNet content.
• Conduct and/or facilitate user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results.
• Ensure clear, concise and effective communication of material.
• Interact with various sub-teams to determine user requirements and specifications.
• Organize policy and procedures according to set standards.
• Recommend strategy for communications.
• Serve on teams and task groups for projects/initiatives within the business unit C/or across the organization.
• Write online reference material, instructions and communications.
• Perform other duties as assigned.

Qualifications:

• Ability to work independently and in a team environment.
• Experience in composing correspondence that adheres to grammar and writing style and standards.
• Experience in managing multiple priorities independently and/or in a team environment to achieve goals.
• Experience in researching, compiling, and documenting data, business processes, and workflow.
• Experience in working and participating in cross-functional, multi-dimensional teams and projects.
• Working knowledge of PC and web/internet-based technologies e.g. HTML, trends/issues, management, editing/authoring tools and development.
• Basic database and presentation software skills.
• Basic skill capturing and translating processes and requirements into easily understood terms.
• Basic skill exercising initiative and using good judgment to make sound decisions.
• Basic verbal and written communication skills.
• Effective organizational, planning and time management skills.
• Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations.

Desired Skills:

• Associate's Degree in Communication Studies or the equivalent combination of training, education, and experience.
  

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