Customer Advocate Intern Job at South Jersey Industries, Atlantic City, NJ

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  • South Jersey Industries
  • Atlantic City, NJ

Job Description

About Us

South Jersey Gas is a natural gas utility company that delivers safe, reliable, affordable clean energy to over 400,000 residential, commercial, and industrial customers in Atlantic, Cape May, Cumberland, Salem, and portions of Gloucester, Burlington, and Camden counties in New Jersey. At our core, we are dedicated to being a committed community partner, providing exceptional customer service and developing innovative clean energy solutions to meet the needs of the future.

At South Jersey Gas, we believe that our employees are our most valuable asset. Whether you’re a seasoned operations technician or an early-career legal professional, our culture, inclusive workforce, andleadership development and training programs will provide you with the tools you need to either kickstart your career or bring it to new heights.

Position Summary

We are looking for a Customer Advocate summer Intern. Your role will include assisting the department and managers by working on various projects and initiatives to help the organization continue to grow while gaining valuable hands on experience.

Responsibilities

  • Assist other customer advocates with day to day tasks.
  • Manage customer onboarding in a direction that helps achieve departments goals.
  • Provides the primary interface between the sales personnel and operations along with other ETG departments that assist in delivering gas service to ETG customers both existing and new.
  • Participate in and establish trade show events that will maximize exposure and sales for ETG.
  • Ability to travel to various Company locations as needed.
  • Performs other duties as assigned. 

Qualifications

Required Background:

  • High School Diploma or GED
  • Pursuing a bachelor’s or master’s degree, with a graduation date of Fall 2023 or later
  • The ideal candidate would be a rising Junior or Senior or Masters student but all students are welcome for consideration.

Required Skills:

  • Excellent computer skills, a professional demeanor, with a strong sense of commitment and the ability to evaluate complex information.
  • Excellent interpersonal and communication skills
  • Proactive problem solver skilled at issue resolution
  • Very well organized and detail oriented
  • Extremely adept at follow through
  • A strong customer orientation
  • Ability to handle multiple tasks in a short period of time and work in a fast-paced environment
  • Independent, disciplined, self-motivated and results driven

Explore the Possibilities

South Jersey Industries employs a diverse range of talent – from construction contractors to environmental specialists. Regardless of the position, mentoring and networking, hands-on experience, gaining industry knowledge and the opportunity to make a meaningful impact on our business and in our communities are all exciting ways that we welcome our employees at SJI. And as a company committed to creating an engaging culture built on inclusion and diversity, you’re sure to find an opportunity that makes you feel included, empowered, and ready to “bring your whole self to work” every day.

Benefits Package Overview

SJI offers a competitive and comprehensive benefits package to eligible employees.

The SJI “Total Rewards” Benefits Package include:

  • Flexible vacation, Paid Time Off, and Sick Leave package
  • Comprehensive Health, Dental, and Vision Insurance
  • Short-term and Long-term Disability Insurance
  • 401(k), with generous company match
  • Employee Resource Groups to encourage employee engagement, nurture professional development, and foster an inclusive environment.

Equal Opportunity/Affirmative Action Employer

At this time, SJI is only considering applicants authorized to work in the United States currently and in the future without the need for visa sponsorship.

SJI, an energy infrastructure holding company based in Folsom, NJ, delivers energy services to customers through two primary subsidiaries: SJI Utilities (SJIU) and SJI Energy Enterprises (SJIEE). SJIU houses the company’s regulated natural gas utility operations, delivering safe, reliable and affordable natural gas to more than 700,000 residential, commercial and industrial customers across New Jersey via its South Jersey Gas and Elizabethtown Gas subsidiaries. SJIEE houses the company’s non-utility operations primarily focused on clean energy development and decarbonization via renewable energy production and energy management activities. Visit sjindustries.com for more information about SJI and its subsidiaries.

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Job Tags

Temporary work, Part time, For contractors, Internship, Visa sponsorship, Flexible hours,

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