Job Description

Job Description

Job Description

Salary: $140,000-$170,000

We’re the New Terminal One (NTO) at John F. Kennedy International Airport, a bold and exciting project to develop a world class, international terminal that can serve as a global gateway to the New York metropolitan area and the greater United States. The $9+ billion first phase is the largest single asset project financing in US history. It will be built on sites now occupied by Terminal 1, Terminal 2, and the former Terminal 3, where it will anchor JFK’s south side. Construction will take place in phases, with the first phase, including the new arrivals and departures hall and first set of new gates, expected to open in 2026.

NTO will set a new standard for design and service and aspires to obtain a global Top 5 Skytrax rating as one of the finest ten airport terminals in the world.

The New Terminal One will be:

• a 23-gate, state-of-the-art, international-only terminal
• Sustainably designed and future focused
• Featuring expansive, naturally lit public spaces
• Cutting edge technology and an array of amenities
• Designed to enhance the customer experience
• Compete with some of the highest-rated airport terminals in the world.

Who You Are:

You are a visionary and dynamic leader, ready to steer the course of digital transformation at our airport as the Airport IT Digital Director. With a strategic mindset and a passion for innovation, you are poised to lead our digital initiatives, driving technology solutions that enhance the passenger experience, operational efficiency, and revenue generation. Your background in digital strategy and technology innovation, especially in the aviation or transportation industry, equips you with the insight and expertise necessary to excel in this pivotal role.

What You Will Do:

As the Airport IT Digital Director, you will:

• Develop and implement digital strategies that align with the airport's objectives, focusing on enhancing the passenger experience and operational efficiency.
• Identify and integrate emerging technologies like IoT, AI, blockchain, and AR to innovate and add value across airport operations.
• Enhance the digital customer experience through initiatives like self-service kiosks, mobile apps, and digital signage.
• Improve operational efficiency and generate new revenue streams using digital technologies and automation.
• Collaborate with internal and external stakeholders to deliver impactful digital solutions.
• Establish data governance and analytics to inform decision-making and optimize performance.
• Ensure digital solutions adhere to cybersecurity and privacy standards.
• Manage digital project lifecycles, including resource allocation, budgeting, and stakeholder communication.
• Champion digital transformation within the organization, promoting a culture of innovation and continuous learning.

What We Are Looking For:

• Strong leadership and team development skills, with the ability to inspire and drive innovation.
• Strategic thinking with a track record of developing and executing IT strategies that align with organizational goals.
• Proficiency in project management and a deep understanding of digital technologies and their applications in the airport context.
• Excellent communication skills, with the ability to engage effectively with a range of stakeholders.
• A customer-focused approach, with high emotional intelligence and relationship-building skills.
• A Bachelor's or Master's degree in a relevant field, along with extensive experience in digital strategy, technology innovation, or leadership roles in digital transformation.
• Expertise in network infrastructure, cybersecurity, and IT service delivery, with a proven ability to lead successful digital initiatives.
• Relevant project management certifications and experience in change management are desirable.
• Airport/Aviation/Airline experience preferred. 

Where You Will Work:

We are located in Building 111 in Jamacia Queens. As NTO progresses towards its operational phase, your role will transition to the vibrant and dynamic environment of JFK International Airport, where you will be directly involved in the day-to-day activities of this state-of-the-art international terminal.

What We Offer:

Joining NTO you will be part of a transformative and ambitious project. We offer:

• A competitive salary and comprehensive benefits package, including health, dental, and vision insurance.
• A 401(k) plan with employer matching, investing in your future.
• Access to ongoing professional development opportunities.
• A diverse range of discounts and perks through our partner programs.
• An inclusive workplace culture that values diversity, community engagement, and collaboration.
• A unique opportunity to be part of a project that will redefine airport excellence on a global scale.

Our values and commitment:

New Terminal One at JFK is a consortium of labor, operating and financial partners. NTO will be built by union labor, and we are committed to local inclusion and labor participation with a focus on diversity and capacity-building opportunities, including ambitious goals for creating opportunities for local, minority and women-owned business enterprises (MWBE), and service-disabled veteran-

owned businesses (SDVOB).

We do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation,

marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. We

celebrate diversity and are committed to creating an inclusive environment for all employees.

We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

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